Privacy Policy

1. Who operates MatchMate

MatchMate is operated by Frederico Coelho, based in Portugal. We determine how the information described here is used and act as the data controller under the GDPR.

Contact us at matchmate.app.support@gmail.com.

2. Information we collect

Information you give us includes your email and chosen sign-in method; the date of birth you declare to confirm you are 18 or older; profile details such as name, username, photograph, city, football position, skill level and bio; and any matches, communities and messages you create.

Activity information includes matches you join, invitations, waitlists and reserved-place offers; followers and follow requests; blocked users; communities you join, own or request to join; ratings you give and receive; and reports you submit.

Technical information includes a push-notification token, an app installation identifier used to reach the correct device, and security logs such as sign-in records and rate-limiting counters.

3. How we use information

We use information to operate MatchMate: display matches and communities, enable finding and joining them, deliver notifications and maintain accounts.

We also use it to protect the service, review reports, enforce blocks and rules, prevent abuse, meet legal obligations and defend legal rights when necessary.

We do not sell your information, use it for advertising or profile you for marketing.

4. Location

Match venues are chosen by hosts and shown to users who can view the game. They describe the venue, not your whereabouts.

If you grant location access, the app reads your device position while it is open so the map can centre on you and display the blue location dot. As described in the app's notice, this reading stays on the device: we do not send or store that position or track you in the background. You can deny location permission and continue using the map.

5. Social, match and community information

Your profile is visible to signed-in users. If your account is private, people you have not approved see only limited basic profile information.

People in a match can see other participants and those on its waitlist. Community members can see the community's members, games and rules. Hosts can see who joined or requested access.

Blocking someone prevents you from seeing one another.

6. Chats and content

Match chat is visible to its participants and community chat to community members. Messages are stored on our servers for delivery and are not end-to-end encrypted.

We do not routinely read chats. We may review specific messages to investigate a report or when required by law.

7. Ratings and reports

Ratings you give are tied to your account to prevent duplicate ratings. Other users see only an average once at least three ratings exist.

Written rating comments are never displayed publicly and are used for moderation.

We can see reports you submit and decisions made about them. The reported person is not told who submitted the report.

8. Notifications and device information

If you enable notifications, we store a notification token linked to your account and app installation so we can reach the correct device and stop notifications when you sign out. You can stop notifications through your device settings.

9. Service providers

Supabase hosts the database, files and authentication. Expo delivers notifications through Apple and Google services. Google Maps Platform provides maps, place search and directions. Apple and Google handle sign-in if you choose those methods.

These providers process information to deliver their services under applicable terms. We do not share information with others unless legally required.

10. Retention and deletion

We keep your information for as long as your account exists.

You can delete your account under Settings. When you do, your profile and associated personal content are deleted or anonymised and ratings you submitted are removed, which may change other people's averages. A community you own may be closed rather than deleted to retain members' relevant history.

We may retain limited records after account deletion where there is a legitimate security or legal reason, including reports about other users, moderation decisions and records needed to prevent abuse or defend rights. We retain them only for as long as that reason continues.

11. Your rights

You can ask for a copy of your information, request corrections or deletion, restrict or object to processing, and request a portable copy where applicable. You can also delete your account in Settings.

If you believe we have handled your information improperly, you may complain to Portugal's data protection authority (CNPD) or the supervisory authority where you live.

12. Security

Access is restricted through database controls so signed-in users can read only the data they are authorised to see. Traffic is encrypted in transit, session credentials are stored in the device keychain and administrative access is limited. No system is completely secure. Where the law requires, we will notify you of a breach affecting you.

13. Adults only

MatchMate is for people aged 18 or over and is not intended for children. We rely on the birth date you declare. If we discover an account belongs to someone under 18, we will close it and delete associated data subject to applicable legal obligations.

14. Changes

We may update this policy. When a change is material, we will ask you to accept the new version in the app and record the version you accepted.